FAQ

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Is this official YMIR merch?

Yes! You can confirm via my official website by clicking the merch button to see that it brings you right here. Not sus I promise.

What currency are the prices listed in?

All prices are listed in that sweet sweet American dinero (USD).

Shipping Policy

Fulfillment may take 1-3 Business Days depending on the size of your specific order.
Shipping may take between 7 to 10 business days though sometimes up to 15 business days depending on the shipping location. Like if you live in Antarctica or something.

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ymir@ymirmusic.com.

Please note that returns will need to be sent to the following address: 

YMIR MERCH 808-160 Saint-Viateur Est, Montreal, QC H2T1A8

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.